Technical Questions
- My video is stuck or has stopped playing
- I can see the video, but I can't hear anything (or very low audio)
- My video playback is stuttering, buffering, or playing poorly
- How do I Enter or Exit Full Screen Video Playback in the Program Viewer?
- Do I need special equipment / What are minimum specs needed to view programs?
- How do I Enter or Exit Full Screen Slides in the Program Viewer?
- For quizzes, is there a way to see what questions I got wrong and what the correct answer is?
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Can I stop & start On-Demand programs at any time?
Yes, for all On-Demand programs, you may pause the viewing and even re-open the viewer (to resume at a later date/time or even location) and the platform will remember where you left off in your viewer progress. Pause the program if you are only going to be away for a moment. Close the program completely for longer breaks.
TO PAUSE:
Hover your mouse over the video player and clicking on the pause icon in the lower left corner.
TO PLAY:
Hover your mouse over the video player and clicking on the Play icon in the lower left corner
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