Customer Contracts: Protection or Sales Tool?

Students will learn that a contract is a communication tool as necessary to the successful outcome of a project as are plans and specifications. The contract represents “The Rules of the Game” that each party is expected to understand and follow throughout the project. Students will also learn about mandatory and recommended provisions in contracts used by licensed residential contractors.

Course Outline

• Introduction
• Purpose
  • Sales Tool
  • Rules of the Game
  • Protection for all parties
• Best Practices Sample
  • Parties
  • Price and Payment Terms
  • Project Details
  • Jobsite rules
  • Obligations of the Parties
  • Resolving Disputes
• Compliance
  • Minnesota Law
  • EPA
  • Federal Law
• Conclusion

Learner Objectives

• Learn how contracts are as important to the success of a project as detailed plan and complete estimate
• Recognize that contractors need to know as much about their contracts as they know about their plans and estimates
• Understand that a template contract intended for other contractors and other projects does not provide protection for you or your projects

Testimonials

"Instructor was excellent. Highly recommend this course!" Conrad Herrmann, The Caliber Group

"Very precise information given to help with creating effective contracts." Darrin Tinklenberg, Peak Pros, Inc.

"Great info and easy to follow." Ryan Langlais, Creative Concepts Contractors Inc.

"Mr. Gschwind is obviously a seasoned professional in his industry and provided clear common sense approaches to contract details." Jeff Jones, Parkway Services

Quiz Info

In order to receive continuing education credit(s), you will need to take a 10-question quiz following the course. To pass the quiz, you will need to achieve a score of 70% or higher. If you are unsuccessful, you will have an opportunity to repeat the quiz. Once you have successfully completed the quiz, you can download your continuing education certificate(s) showing the credit(s) that you have earned.

Credit Info

This course has been approved for one hour of MN residential contractor, remodeler, and roofer continuing education credit by the Minnesota Department of Labor & Industry and is approved for the required Business Management credit. 

If you are eligible to receive continuing education credits, your information will be electronically reported to the appropriate agency within 3 business days of course completion.

Access Info

Your online course is accessible 24/7. The course will be available to you for 180 days from purchase date.

Questions and Comments

Questions and comments related to the curriculum for this course may be submitted to the instructor at education@housingfirstmn.org.